Cloud Transformation is Reality

  • ALANTEX Corp. - Azure Circle Partner specializes in Windows Azure IaaS and Private Cloud integrated solutions Hybrid Cloud
  • The Microsoft Private Cloud is the natural next step after Virtualization and will help you transform your business by enabling self-service, elasticity and high levels of automation. Private Cloud
  • Windows Azure provides a platform to host and manage applications in Microsoft's data centers across the globe Public Cloud

A1MSP IT Support Services 

Your Computer Network - Our Responsibility 

Your computer network should help your business make money, not spend it. Eliminate the unpredictability of traditional brake-fix computer support and start paying for performance instead of repairs.

With A1MSP Care computer support services, we take full responsibility for the reliability of your network. For a fixed monthly fee, we maintain your network in a best practice state that is reliable as the first day to be run. We will provide Unlimited Remote Support. You no longer pay for network problems; we do.

A1MSP Care allows you to outsource your network with confidence.

Dental Office Software Systems Support

Our Support Specialists and Engineers will help you with the following Dental Office Software included in one simple Flat Monthly Fee.

  • ABELSoft
  • Adstra Systems
  • BRS Systems
  • CTRL Informatiques
  • Cerebra
  • ClearDent
  • Curve Dental
  • Dentimax
  • Domtrak Systems
  • EXAN Mercedes Software
  • Henry Schein Canada
  • Logic tech
  • Maxim Software Systems
  • Open Dental Software
  • Optimicro Technologies
  • Patterson Dental
  • The Bridge Network
  • The Doctor Company

If you use other software vendors, pleas let us know and we will confirm if we can officially support your Dental Office computer system.

Where Business Meets Technology - A1MSP - Assist

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An IT partner not provider. We have been working hard to enhance your customer service experience and to improve upon the manner in which your network helps you conduct business. Technology is the number one budget item after human resources, yet it is the least understood. Allow us to use our expertise to help you reduce your maintenance costs and increase the service quality and reliability of your IT infrastructure.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive managed services solution, we can prevent many network failures from ever happening. By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This solution is so effective, our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.

Program Advantages:
  • Faster issue resolution with full-time network monitoring: With 24x7x365 monitoring, we dramatically shorten the time from computer failure to
    issue resolution. Our technicians always know the health of your network.
  • Lower support costs through our preferred customer rates: Through participation in our managed services program, for any service work performed, you receive access to our preferred service support rates.
  • Costs less than having your own IT support staff: Avoid the hassle of setting up and maintaining an internal IT Department: Hire us to be your IT Partner - our solution doesn't get sick and doesn't take vacation.


    Program Features:
  • Remote Network Support is delivered remotely from our support center to diagnose and resolve network or server issues rapidly. We keep your key IT resources up and running.
  • Disaster Recovery helps you to identify your critical corporate data and to design, implement and manage a comprehensive backup and recovery strategy to protect it from disaster.
  • Antivirus Monitoring and Updates on Servers and Workstations ensures your antivirus programs are functioning properly and that the latest industry security updates to your systems are being received and installed.
  • 24x7 Performance Monitoring - ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
  • Regular Reports - allow us to keep you updated, between review meetings, on our support performance and how your network has been functioning.
  • Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security..

 

Managed IT Services - Guard

Beyond Support - A1MSP Guard

Like all businesses, you depend on your network. Have you ever needed to send an important email or access vital information, but the system or data was inaccessible? Traditional support models have you call for help, and wait for a technician to be dispatched to troubleshoot the problem. In some cases, making multiple trips for parts! This model forfeits precious uptime for diagnosis, travel and repair - all on your dime. We've put an end to that.

Our responsive offering gives you the assurance that your organization's IT infrastructure receives the required level of support. Built on the strength of our suite of tools and our renowned customer service, we respond rapidly to changes in the health of your network and applications, and to your requests for help. Efficient troubleshooting means that we get you up-and-running faster than ever.

Our enterprise-class IT support and monitoring capabilities empower us to dramatically reduce the time it takes to diagnose and resolve network problems or failures. This translates into increased employee productivity and cost savings for you. In some cases, problems can be avoided before they even happen.

Program Advantages:
  • Lets you focus on your business: We are your networking watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.
  • Prevention of network problems and failures: Through early detection of impending issues, we can work to resolve many issues before they can affect your network and your employees' productivity.
  • Increased productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
Program Features:
  • 24x7 Performance Monitoring - ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
  • Monitoring of Your Backup Solution - ensures the backup of your important corporate data occurs as scheduled and without error, protecting your organization from data damage or loss.
  • PC Health and Performance Monitoring - verifies your organization's computers are running in a stable and secure fashion. We monitoring for health, error conditions, and overall performance of PCs.
  • Quarterly Network Health Review - dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.
  • Regular Reports - allow us to keep you updated, between review meetings, on our support performance and how your network has been functioning.
  • Partner Discounts on Labor - are given to you. As a managed services partner client, you gain access to our preferred labor rates for any standard support issues or calls.

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